b665 Terms & Conditions — Rules That Govern Your Account and Every Wager

Acceptance of Terms

By accessing the b665 website at https://b665.io, creating an account, logging in, or using any service offered through the platform — including sports betting, casino games, live dealer tables, fishing games, and any promotional feature — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you do not accept any part of these Terms, you must immediately cease use of the b665 platform and close your account by contacting support at [email protected]. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised version.

Eligibility and Registration

2.1 Age Requirement. You must be at least 21 years of age to register and use a b665 account. b665 operates a strict 21+ policy. Players who are found to be under this age at any point will have their accounts suspended immediately, all deposits refunded (net of any withdrawn amounts), and all winnings forfeited.

2.2 One Account Per Player. Each individual may hold only one registered account on the b665 platform. This restriction applies per person, per household address, per mobile phone number, per payment method, and per device. Operating multiple accounts — whether simultaneously or sequentially — constitutes a material breach of these Terms and will result in the closure of all associated accounts and the forfeiture of all associated balances.

2.3 Accurate Information. You must provide accurate, complete, and truthful information when registering your b665 account, including your legal full name, date of birth, mobile phone number, and any payment method details required. b665 reserves the right to request documentary proof of the information provided at any time, including but not limited to a copy of your National Identity Card (NID), passport, or driving licence.

2.4 Account Verification (KYC). b665 applies a Know Your Customer (KYC) process to all accounts. Withdrawal requests above ৳10,000 may be subject to identity verification before processing. Documents required may include proof of identity and proof of payment method ownership. b665 may suspend withdrawals pending satisfactory completion of KYC. Players are encouraged to complete verification proactively by submitting documents via the account settings page.

2.5 Jurisdiction. You are solely responsible for determining whether your use of b665 complies with the laws of your jurisdiction. b665 makes no representation that the platform is lawful in all locations.

Account Security

3.1 Password Responsibility. You are solely responsible for maintaining the confidentiality of your b665 Login credentials. You must not share your username, password, or one-time passwords (OTPs) with any third party under any circumstances. b665 staff will never ask for your password via any communication channel.

3.2 Unauthorised Access. If you suspect that your account has been accessed without your authorisation, you must notify b665 immediately by contacting the 24/7 support team via live chat or email. b665 will investigate all reported unauthorised access incidents and may temporarily suspend the account during the investigation.

3.3 Account Sharing. Allowing another person to access or use your b665 account — including family members — is strictly prohibited. All activity conducted through your account, regardless of who performed it, is your sole responsibility.

3.4 Device Security. You must ensure that the device used to access b665 is secured against unauthorised use, including through PIN, biometric, or other access controls. b665 accepts no liability for losses resulting from compromised device security.

Deposits

4.1 Accepted Payment Methods. b665 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All deposits are processed in Bangladeshi Taka (BDT). No currency conversion is applied. The minimum deposit is ৳200. Maximum single-transaction deposit limits are displayed in the Cashier section of your account and may vary by payment method.

4.2 Processing Time. Deposits via bKash, Nagad, Rocket, and Upay are processed within 60 seconds under normal operating conditions. Bank transfer deposits may take up to 30 minutes during business hours. b665 is not responsible for delays caused by the payment provider's own processing systems.

4.3 Own Payment Methods. You may only deposit using payment methods registered in your own name. Deposits from payment accounts belonging to third parties — including family members — are not permitted and may result in account suspension and the return of the relevant deposit amount.

4.4 Deposit Limits. Players may set daily, weekly, or monthly deposit limits from within their account settings as part of the Responsible Gaming tools. Once set, a deposit limit cannot be increased until a cooling-off period of 24 hours has elapsed. Reductions to deposit limits take effect immediately.

Bonuses and Promotions

5.1 General Bonus Terms. All bonuses, free bets, cashback offers, and promotional credits offered by b665 are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify the number of times a bonus amount (and in some cases the associated deposit) must be wagered on eligible games before any winnings derived from the bonus can be withdrawn as cash.

5.2 Eligible Games. Not all games contribute equally to wagering requirements. Live casino games, sports bets, fishing games, and slots may carry different contribution percentages. Full contribution schedules are detailed on the individual promotion page.

5.3 Bonus Expiry. All bonuses have an expiry period from the date of issue, typically 7 to 30 days. Any bonus balance and associated winnings remaining at expiry will be forfeited automatically. Expiry periods are displayed in the Bonuses section of your account.

5.4 One Bonus at a Time. Players may hold only one active bonus at any time unless a specific promotion explicitly states otherwise. Opting into a new bonus while a previous bonus is active may result in the forfeiture of the previous bonus.

5.5 Abuse Prevention. b665 reserves the right to withhold, cancel, or reclaim any bonus where it determines that the bonus has been claimed or used in a manner intended to exploit the terms, including through multi-accounting, systematic low-risk betting strategies designed solely to satisfy wagering requirements, or any other conduct inconsistent with genuine recreational play.

5.6 VIP Programme. The b665 VIP programme operates across four tiers: Silver, Gold, Platinum, and Black Diamond. Tier advancement and associated benefits — including cashback rates, withdrawal priority, and account management — are governed by the VIP Programme Terms, which are incorporated by reference into these Terms.

Withdrawals

6.1 Withdrawal Methods. Withdrawals are processed to the same payment method used for the original deposit wherever possible. Withdrawals to bKash, Nagad, and Rocket are processed within 24 hours of approval. Bank transfer withdrawals may take up to 3 business days.

6.2 Minimum and Maximum Withdrawals. The minimum withdrawal amount is ৳500. Daily withdrawal limits apply and are displayed in the Cashier section. VIP players at Platinum and Black Diamond tier benefit from elevated daily withdrawal limits.

6.3 KYC Prerequisite. b665 reserves the right to require completion of KYC verification before processing any withdrawal. Failure to provide satisfactory KYC documentation within 14 days of request may result in the cancellation of the withdrawal request and the return of funds to the account balance.

6.4 Withdrawal of Bonus Funds. Bonus funds and winnings derived from bonus play may not be withdrawn until all applicable wagering requirements have been met in full. Attempting to withdraw before wagering completion will result in the forfeiture of any outstanding bonus balance.

6.5 Withdrawal Refusal. b665 reserves the right to refuse or delay a withdrawal request where it has reasonable grounds to suspect fraudulent activity, identity misrepresentation, money laundering, or any other breach of these Terms. In such cases, b665 will notify the player and provide an opportunity to respond before a final decision is made.

Betting and Gaming Rules

7.1 Acceptance of Bets. b665 reserves the right to decline, limit, or void any bet at its discretion, including where the stake exceeds the applicable market limit, where the bet is placed on a suspended market, or where the odds displayed were the result of a manifest error.

7.2 Manifest Errors. Where a price or odds are clearly and obviously incorrect due to a technical or human error, b665 reserves the right to void the relevant bets and refund stakes to the player's account balance. This applies to all categories including cricket betting, casino games, and live dealer tables.

7.3 Game Outcomes. All RNG-based slot and casino game outcomes are produced by certified random number generators. b665 does not influence game outcomes in any way. Results generated by third-party game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — are final and governed by the respective provider's certification.

7.4 Disconnection Policy. In the event of a disconnection during a live casino game or sports bet, b665 will attempt to record the game state at the point of disconnection. For live casino games, the provider's disconnection policy governs the outcome. For sports bets, bets confirmed before disconnection remain valid.

7.5 Cricket and Sports Betting. Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — are subject to the sports-specific rules published in the Sports Betting Rules section of the b665 website. Void rules, abandonment policies, and in-play settlement procedures are detailed therein.

Prohibited Conduct

The following conduct is strictly prohibited on the b665 platform and will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Registering more than one account on the platform under any name, mobile number, or payment method.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to interact with the platform.
• Exploiting technical errors, glitches, or software bugs to gain an unfair advantage; any winnings generated through exploitation of errors will be voided.
• Colluding with other players, game providers, or any third party to manipulate the outcome of any game or betting market.
• Engaging in any form of match-fixing, spot-fixing, or corrupt activity in connection with any sporting event offered on the platform.
• Using the b665 platform for money laundering, terrorist financing, or any other illegal financial activity.
• Attempting to access accounts, systems, or data belonging to other players or to b665.
• Engaging in chargebacks, payment reversals, or fraudulent payment disputes after wagering deposited funds.

b665 actively monitors for prohibited conduct using automated systems and manual review. Players who believe they have been incorrectly flagged may contact support with supporting evidence for review.

Responsible Gaming

9.1 21+ Policy. b665 is strictly for adults aged 21 and above. If you are under 21, you must not attempt to register or use this platform. b665 employs age verification procedures and will act on any evidence that a registered player is under the minimum age.

9.2 Self-Exclusion. Players may request self-exclusion from the b665 platform for periods of 1 month, 3 months, 6 months, or indefinitely. During a self-exclusion period, the account will be suspended and no deposits or bets will be accepted. Self-exclusion requests must be submitted via the account settings page or by contacting support.

9.3 Deposit and Session Limits. Players may set daily, weekly, or monthly deposit limits and session time limits at any time from the Responsible Gaming section of their account settings. Reductions to these limits take effect immediately. Increases to limits are subject to a 24-hour cooling-off period.

9.4 Reality Checks. The platform offers configurable reality check notifications that remind you of the time elapsed during an active gaming session at intervals you select.

9.5 Problem Gambling Support. If you believe that your gambling is causing harm to yourself or others, please visit the Responsible Gaming page for a full list of support resources and self-assessment tools. You may also contact our support team at any time via live chat.

Intellectual Property

10.1 Ownership. All content on the b665 platform — including the b665 brand name and logo, website design, game interfaces, graphics, text, data, and software — is the intellectual property of b665 or its licensed third-party game providers and is protected by applicable intellectual property laws.

10.2 Limited Licence. b665 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial recreational purposes. This licence does not include the right to copy, reproduce, distribute, modify, sell, or create derivative works from any b665 content.

10.3 Restrictions. You may not scrape, crawl, frame, or mirror any part of the b665 website. You may not use the b665 name, logo, or branding in any manner without prior written permission.

Limitation of Liability

11.1 Service Availability. b665 aims to maintain continuous platform availability but does not guarantee uninterrupted service. Scheduled maintenance, emergency downtime, and events beyond b665's reasonable control — including telecommunications failures, force majeure events, and third-party service outages — may result in temporary unavailability. b665 will make reasonable efforts to notify players of planned downtime in advance.

11.2 Exclusion of Consequential Loss. To the maximum extent permitted by applicable law, b665 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of gaming opportunity, arising from your use of or inability to use the platform.

11.3 Maximum Liability. Where b665's liability cannot be fully excluded by law, b665's total liability to you in respect of any single claim shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

11.4 Third-Party Games. b665 acts as a distributor of games produced by third-party providers. b665 accepts no liability for errors, malfunctions, or incorrect outcomes in third-party game software beyond the obligations imposed by the relevant game provider's certification and b665's own investigation process.

Amendments to These Terms

12.1 Right to Amend. b665 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, b665 will notify registered players via email or in-platform notification at least 7 days before the revised Terms take effect.

12.2 Continued Use. Your continued use of the b665 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting support.

12.3 Version History. The effective date shown in the header of this document identifies the current version of these Terms. Prior versions may be requested from the support team for reference purposes.

Governing Law and Disputes

13.1 Informal Resolution. Before raising a formal dispute, players are encouraged to contact the b665 support team to resolve the matter informally. The majority of account, payment, and game-related issues can be resolved within 48 hours through direct communication with the support team.

13.2 Formal Complaints. If a matter cannot be resolved informally, you may submit a formal written complaint to [email protected] with the subject line "Formal Complaint". b665 will acknowledge your complaint within 48 hours and aim to provide a full response within 14 business days.

13.3 Dispute Finality. The decision of b665 on any dispute relating to game outcomes, bonus eligibility, or account conduct — reached after investigation and communicated in writing — is final and binding, subject only to any rights you may have under applicable consumer protection law.

13.4 Language. These Terms are written and shall be interpreted in the English language. Any translation provided for convenience shall not supersede the English-language version in the event of a conflict.

Contact Information

For any questions, concerns, or formal notices relating to these Terms and Conditions, please contact the b665 support team using the details below. All communications must be in English.

• Email: [email protected]
• Live Chat: Available 24/7 on the b665 website
• Response Time: Within 8 hours for standard queries; 48 hours for formal complaints
• Hours of Operation: 24 hours a day, 7 days a week, including public holidays (Bangladesh Standard Time, UTC+6)

b665 recommends retaining a copy of any correspondence submitted to the support team for your records. Email communications constitute the formal record of any dispute or complaint.